Roles, Permissions, and Team Ownership

📌 Available on Basic & Plus plans only.

Roles control what each team member can do inside a team workspace. Rack Manage uses a small set of clear permission levels so teams can safely share access, whether someone only needs to view inventory or needs full control over membership and team settings.

Team roles at a glance

Rack Manage teams have four roles:

• Owner

  • Full control of the team

  • Manages team subscription

  • Can manage all members and settings

  • Only role that can delete the team

  • There is only one Owner per team

  • Cannot be removed by anyone

• Admin

  • Can invite members and manage membership

  • Can change member roles

  • Can remove members (except the Owner)

  • Can edit team settings

  • Cannot delete the team or transfer ownership

  • Can leave the team voluntarily

• Editor

  • Can create, edit, and delete team racks/rooms/inventory

  • Cannot invite/remove members or change roles

  • Can leave the team voluntarily

• Viewer

  • Read-only access to team data

  • Cannot edit content or manage members

  • Can leave the team voluntarily

Changing a member’s role

Only Admins and Owners can change roles. Role updates apply immediately.

To change a role:

1. Go to Settings → Team

2. Use the ⋯ menu next to the member

3. Choose Edit Permissions

4. Select the new role and save

Ownership transfer

At this time, ownership transfer is handled by support.

To transfer ownership:

• Add the new owner as an Admin of the existing team

• Contact Rack Manage support

• Provide your team ID and the email of the new owner

After transfer:

• The new owner becomes Owner

• The previous owner becomes Admin

• Other members are unaffected

The new owner must have a team subscription in order to continue using the team workspace. The team workspace will be disabled if the owner does not have a valid team subscription after 14 days.

Deleting a team

Deleting a team is permanent and only available to the Owner. It removes all team members and permanently deletes team data.