This Cookie Policy explains how Rack Manage ("Company," "we," "us," and "our") uses cookies and similar technologies to recognize you when you visit our websites, including without limitation rackmanage.io, support.rackmanage.io, and any successor URLs, mobile or localized versions and related domains / sub-domains (“Websites”) and/or our web platform (“Platform”). For the purpose of this Policy, Websites and Platform will be collectively called “Site”. It explains what these technologies are and why we use them, as well as your rights to control our use of them. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, Rack Manage) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.
Why do we use cookies?
We use first- and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Site for advertising, analytics, and other purposes. This is described in more detail below.
How can I control cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our Site. If you choose to reject cookies, you may still use our Site though your access to some functionality and areas of our Site may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
To view the list of cookies on our Site, modify your consent, and view your consent ID and status, visit the Cookie Consent page: https://rackmanage.io/cookie-consent
What types of cookies do we use?
Session cookies: Session cookies are stored only temporarily during a browsing session and are deleted from the visitor’s device when the browser is closed.
Persistent cookies: Persistent cookies are saved on your device for a fixed predefined period of time (usually several months) and are not deleted when the browser is closed. Persistent cookies are used where we need to be able to recognize your device for more than one browsing session. Persistent cookies used on this Site generally have a maximum lifespan of thirteen (13) months; please see below for further details.
First party cookies: First party cookies are set by the website you are visiting and they can only be read by that site.
Third party cookies: Third party cookies are not set by the owner of the website you are visiting, but by a different organization. For example, advertisers and other third parties may use their own cookies when you click on an advertising or link on our Site, or we might engage a third-party analytics company that will set their own cookie to perform this service.
Categories of cookies
Strictly Necessary cookies: Strictly necessary cookies enable essential website functionality, such as security features, user authentication, and account management. The website cannot function properly without these cookies.
Performance cookies: Performance cookies help us analyze how visitors interact with the website to improve its functionality and user experience. These cookies do not collect information that directly identifies a visitor. These cookies recognize and collect information about the number of visitors, the pages they view, how long they view pages and how they move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that visitors are easily finding what they are looking for. If you do not consent to these types of cookies we will not be able to improve our Site based on information from your visit.
Targeting cookies: Targeting cookies track visitors across websites to provide personalized ads or content, both within and beyond our Site. These cookies collect data about your online activity, including your visit to our Site, the pages you have visited and the links you have followed. They identify your interests so that we can provide advertising that we believe is relevant to you.
These cookies may be set through our Site or by our third-party Targeting partners. They may be used by those partners to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information, but are based on uniquely identifying your browser and Internet device. If you do not consent to these types of cookies, you will experience less targeted advertising (but not less advertising overall).
Functional cookies: Functionality cookies remember user preferences, such as language and timezone settings, or enable enhanced features for a better user experience on our Site.
Life span
The various cookies used by our Site have different lifespans. Session cookies will be deleted once you close your browser. Persistent cookies implemented on our Site will be kept for a period of time that does not exceed thirteen (13) months.
How can I control cookies on my browser?
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
What about other tracking technologies, like web beacons?
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called "tracking pixels" or "clear gifs"). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Site or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Do you use Flash cookies or Local Shared Objects?
Our Websites and/or Platform do not use Flash cookies.
Do you serve targeted advertising?
Our Websites and/or Platform do not serve targeted advertising.
How often will you update this Cookie Policy?
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
Where can I get further information?
If you have any questions about our use of cookies or other technologies, please email us at [email protected].
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