Subprocessors

At Rack Manage, we use various third-party data processors ("Subprocessors") to enhance our service delivery. These Subprocessors are external services or providers that Rack Manage engages to help deliver our services effectively to you, which sometimes requires sharing the personal information you provide to Rack Manage.

Commitment to Privacy and Security

Before engaging any Subprocessor, Rack Manage rigorously evaluates their privacy, security, and confidentiality practices to ensure they meet our standards. We only enter into agreements with Subprocessors who can uphold the privacy and security obligations required of them.

Types of Subprocessors

We employ Subprocessors to provide essential services across various functions:

• Infrastructure and Cloud Services: Providers that host and manage data infrastructure, enhance application functionality, and support web service operations.

• Customer Interaction Services: Tools and platforms that facilitate customer support, email communications, and engagement tracking.

• Operational Support Services: Services that support business operations, including payment processing and performance monitoring.

Data Management

Rack Manage infrastructure is located primarily in the United States, however, to optimize service delivery based on the user's location, data may also be processed on globally distributed servers.

Current List of Subprocessors

The table below outlines the Subprocessors we currently use, the services they provide, and the location of their data storage:

Keeping You Updated

As Rack Manage continues to grow and evolve, this list of Subprocessors may also change. We commit to keeping you informed of any updates by maintaining this page regularly. Please review it frequently to stay informed about how your personal data is handled.